Guides covering fake tech support calls, remote access scams, and malicious software targeting UK users. Learn to spot and shut down tech support fraud.
Scammers are cold-calling UK households pretending to be from BT, Sky, Virgin Media, and Openreach — claiming line faults, broadband issues, or the PSTN switchover — then asking for remote access to your computer. Full investigation: how it works, what to do, and how to report it.
Windows tech support scams are calls, pop-ups, or emails falsely claiming to be from Microsoft, warning of viruses or security problems on your PC. Scammers pressure you to call a number, grant remote access, or pay for fake antivirus software.
Apple tech support scams target UK residents through pop-up warnings, emails, and phone calls claiming your device is infected or locked. Scammers aim to steal your Apple ID credentials, payment details, or convince you to pay for fake technical support.
Criminals impersonate BT customer support staff, calling or texting to claim your broadband connection has serious security issues or faults. They'll pressure you to install remote access software or pay for fake repairs—here's what to watch for.
A remote access scam is when a fraudster convinces you to download software that lets them take control of your computer or phone remotely. They typically pose as technical support, your bank, or an antivirus company, then steal your banking details, passwords, and money while you watch helplessly.
Printer support scams target UK residents with urgent calls or pop-ups claiming your HP printer has errors. Scammers use social engineering to convince you to pay for unnecessary repairs or download malware.
Scammers use fake QR codes in emails, texts, posters, and online adverts to direct you to phishing websites or install malware on your phone. This guide shows you how to recognise these scams and what to do if you've already scanned one.
Microsoft support scams trick UK residents into believing their computer has a virus or security problem, then trick them into handing over remote access or payment details. This guide shows you exactly how to spot the scam and what to do if you've already engaged with the scammers.
Google Voice scams exploit the service's free calling and messaging features to conduct identity fraud, account takeovers, and financial crimes while remaining anonymous. This guide explains how the scam works, red flags to watch for, and what to do if you suspect you are targeted.
Apple ID scam emails are a common threat in the UK. Scammers impersonate Apple to steal your login credentials and personal information. This guide explains how to recognise these phishing attempts, verify legitimate Apple communications, and take action if you've been targeted. Protect your account by understanding the warning signs and knowing when to contact Apple directly.